SAP Concur Real Time Status

9 December 2025 | 8:55 pm

User impact has changed since the last update. In the US2, EU2 data centers, Travel users are currently experiencing degraded performance when performing travel searches for air via Amadeus GDS through the SAP Concur website and mobile app. Affected users may intermittently encounter an error when performing air searches. Following further investigation, it has been confirmed that car and hotel searches were not impacted by this incident. The Incident Response Team (IRT) has been informed by Amadeus that significant progress has been made, and full resolution can be expected shortly. To check if your company is affected by this incident please log onto the Personalized Concur Open website. We expect to provide the next update in 1 hour, or sooner if significant progress is made.Thank you for your patience while this matter is addressed.

9 December 2025 | 6:53 pm

In the US2, EU2 data centers, Travel users are currently experiencing degraded performance when performing travel searches for air, car, and hotel via the Amadeus GDS through the SAP Concur website and mobile app. Affected users may intermittently encounter an error when performing travel searches. The Incident Response Team (IRT) has been informed by Amadeus of an ongoing issue that they are actively investigating, and initial progress has been observed. To check if your company is affected by this incident please log onto the Personalized Concur Open website. An update will be provided in two hours or sooner if significant progress is made.Thank you for your patience while this matter is addressed.

9 December 2025 | 4:54 pm

In the US2, EU2 data centers, Travel users are currently experiencing degraded performance when performing travel searches for air, car, and hotel via the Amadeus GDS through the SAP Concur website and mobile app. Affected users may intermittently encounter an error when performing travel searches. The Incident Response Team (IRT) has been informed by Amadeus there is an ongoing issue and they are actively working on a resolution. An update will be provided in two hours or sooner if significant progress is made.Thank you for your patience while this matter is addressed.

9 December 2025 | 4:45 pm

We are working to determine the user impact and will provide information as it becomes available.

9 December 2025 | 8:12 am

In the US2 and EU2 Data Centers, travel searches and bookings in the new Concur Travel using the Sabre GDS is currently unavailable. Affected users may encounter the following errors, "No flights available" Or "We weren't able to load this content", when attempting to perform any travel search. The root cause of the incident has been identified to be a service disruption within our third party Global Distribution System (GDS). Corrective Actions: N/A