Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172 or via chat in the Concur application.
Forgot Password?
Submit a request to Concur for a password reset. Your username is your current institutional email address.
New User Registration
Concur registration for new users. Registration is limited to employees. The use of a university e-mail address is required for user name.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-5960257 : US2 : Expense | Travel | Invoice | Request | Imaging | Analysis/Intelligence : Issue Resolved
20 December 2024 | 3:12 pm
In the US2 Data Center, logins through the SAP Concur website app and SAP Concur mobile app was below expected levels. Affected users may have experienced intermittent login errors, stating, "Sorry, something went wrong," "Sorry, Concur is currently unavailable." or "502 bad gateway error" when attempting to log in. A possible workaround was identified. Users may have been able to successfully login after refreshing the page. The Incident Response Team (IRT) performed a configuration change to restore service. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.
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OPI-5960257 : US2 : Expense | Travel | Invoice | Request | Imaging | Analysis/Intelligence : Issue Status Update
20 December 2024 | 2:43 pm
In the US2 Data Center, logins through the SAP Concur website app and SAP Concur mobile app was below expected levels. Affected users may have experienced intermittent login errors, stating, "Sorry, something went wrong," "Sorry, Concur is currently unavailable." or "502 bad gateway error" when attempting to log in. A possible workaround was identified. Users may have been able to successfully login after refreshing the page. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.