Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172 or via chat in the Concur application.
Forgot Password?
Submit a request to Concur for a password reset. Your username is your current institutional email address.
New User Registration
Concur registration for new users. Registration is limited to employees. The use of a university e-mail address is required for user name.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-5879788 : US2 | EU2 : Travel : Root Cause Analysis
21 June 2024 | 7:20 am
Impact as Reported: In the EU2 and US2 Data Centers, travel searches in the Worldspan GDS, through the SAP Concur website and SAP Concur mobile app were below expected level. Affected users may have received an error message "Sorry, something went wrong" when attempting to perform a travel search. Root cause: Our GDS partner Worldspan has akcnowledge an incident on their network as the cause of the service degradation and will provide SAP Concur with an RCA and remediation actions. Corrective Actions: N/A
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OPI-5878320 : US2 | EU2 : Travel : Root Cause Analysis
21 June 2024 | 7:13 am
Impact as Reported: In the EU2 and US2 Data Centers, travel bookings via the GDS vendor Sabre through the SAP Concur website and SAP Concur mobile app were below expected level. Affected users may have experienced an error when using travel services. Root cause: The root cause of the incident has been identified to be a service disruption within our third party Global Distribution System (GDS). Corrective Actions: N/A