Policy Highlights

  • Must be booked with designated travel agency or in Concur
    • Will not be reimbursed if booked elsewhere
  • Coach/Economy/Non-Refundable tickets only
    • Nonrefundable means the airline will not refund your ticket in cash if the trip is cancelled. UW System Policy is to purchase non-refundable tickets. Tickets cancelled will be saved in the traveler’s profile for future use.
    • Premium Economy available for international flights of 8+ hours
    • Basic Economy fares are not recommended
Airline Purchase Exceptions

Certain carriers are not able to be booked in the GDS, and therefore must be booked by the traveler directly with the airline (not on a third party website). Our travel agency cannot book these airlines on behalf of the traveler and they do not display in Concur. These airlines are:

  1. Air Asia India Express
  2. Air Tanzania
  3. EasyJet- requires an account
  4. Flynas
  5. Nam Air
  6. Volaris
  7. Ryanair
  8. Wizz Air