International Travel Posts

Visa/Passport Services

For expedited processing, we have partnered with CIBT Visas, the largest travel visa and passport company in the world. University of Wisconsin students, faculty and administrators are entitled to significantly reduced CIBT processing fees. CIBT’s Customer Care Center is available toll free at 800-577-2428 Monday through Friday from 8:30 a.m. – 9:00 p.m. Eastern Time.

The CIBT dedicated portal for the University of Wisconsin can be found at: cibtvisas.com/wisconsin

The account code is 29249, please reference this number if contacting CIBT via phone.

 

International Travel FAQ

Travelers should first check Concur for lodging arrangements. If no suitable options are available, travelers may book with a lodging establishment of their choosing so long as the rate is below the rate maximum for the location. Acceptable lodging includes: hotels, hostels and Airbnb. In-kind lodging is allowable, but no expenses may be submitted for reimbursement if this lodging method is chosen. 

Air travel must be booked with the designated agency. International flights in excess of 8 hours may book Premium Economy seats.

Exception: If the traveler is purchasing the airfare while in travel status, outside of the United States, to a destination other than the United States, the airfare may be purchased directly with the air carrier. Third party sites (such as Expedia) are still non-reimbursable. 

All international faculty/staff travelers are strongly encouraged to register for CISI insurance. Students are required to register for this insurance.  Contact your risk management or international education office for registration instructions. 

Other travel insurances are not required, recommended or reimbursable. 

Car Rental Insurance:

    1. UW Risk Management recommends purchasing insurance with all international rentals.

Special Considerations for International Travel can be found in the Miscellaneous Travel Expenses Policy. Receipts are required regardless of cost for the below items.

Reimbursable costs associated with Foreign/International travel:

  • Cost of testing required for travel (i.e. COVID testing)
  • Travel visas
  • required inoculations/vaccinations
  • foreign transaction fees incurred on corporate cards
  • business communications, including international calling plans when accompanied by business justification (individual phone calls are part of the M&IE per diem allowance)

U.S. Department of State RSS Feed

As a first step in planning any trip abroad, check the Travel Advisories for your intended destination.

  1. See Individual Summaries -

    Updated to reflect the current security situation in Israel and the West Bank.

    Do Not Travel To:

    • Gaza due to terrorism and armed conflict
    • Northern Israel within 4 kilometers/2.4 miles of the Lebanese and Syrian borders due to Israel’s continued military presence and activity

    Reconsider Travel To:

    • Israel due to terrorism and civil unrest
    • West Bank due to terrorism and civil unrest

    Country Summary:  Terrorist groups, lone-actor terrorists and other violent extremists continue plotting possible attacks in Israel, the West Bank, and Gaza. Terrorists and violent extremists may attack with little or no warning, targeting tourist locations, transportation hubs, markets/shopping malls, and local government facilities. The security environment is complex and can change quickly, and violence can occur in Israel, the West Bank, and Gaza without warning. Increased regional tensions can cause airlines to cancel and/or curtail flights into and out of Israel.

    Some areas have increased risk. Read the country information page for additional information on travel to Israel and the West Bank, and Gaza.

    Visit the CDC page for the latest Travel Health Information related to your travel.

    If you decide to travel to Israel, the West Bank, and Gaza:

    • Visit our website for Travel to High-Risk Areas.
    • Check the most recent Alerts at the Embassy website for the latest information on travel in all of these areas. 
    • Maintain a high degree of situational awareness and exercise caution at all times, especially at checkpoints and other areas with a significant presence of security forces.
    • Avoid demonstrations and crowds.
    • Follow the instructions of security and emergency response officials.
    • Beware of and report suspicious activities, including unattended items, to local police.
    • Learn the location of the nearest bomb shelter or other hardened shelter. Download the Home Front Command Red Alert application or similar apps for mobile devices (available on devices within Israel) to receive real time alerts for rocket and missile attacks and armed UAV intrusions. U.S. government employees in Israel are encouraged to use these apps.
    • Obtain comprehensive travel medical insurance that includes medical evacuation prior to travel. Most travel insurance packages do not cover mental health related illnesses/care. 
    • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
    • Follow the Department of State on Facebook and X/Twitter.
    • Review the Country Security Report for Israel, the West Bank, and Gaza.
    • Prepare a contingency plan for emergency situations. Review the Traveler’s Checklist.
    • When traveling in rural areas, exercise caution given the possibility of unexploded ordnance. Do not touch or collect debris from rocket, missile, or UAV interceptions.

    Gaza – Do Not Travel

    Do not travel due to terrorism and armed conflict.

    The U.S. government is unable to provide routine or emergency consular services to U.S. citizens in Gaza as U.S. government employees are prohibited from traveling there. The Israel Defense Forces (IDF) continue to conduct military operations in Gaza against Hamas, a U.S. government-designated foreign terrorist organization, which was responsible for the October 7 attack on Israel. As a result of the armed conflict, the security environment within Gaza and on its borders is extremely dangerous and volatile. The pedestrian crossing (Erez Crossing) between Gaza and Israel was damaged on October 7 and remains closed, and the pedestrian crossing between Egypt and Gaza has been closed since May 7 and it is unknown when it will re-open.  There are sporadic telecommunication and internet outages within Gaza further inhibiting the ability of residents to obtain information.

    If a U.S. citizen, Lawful Permanent Resident (LPR), or qualified immediate family member desires our assistance and has not already provided their information to the Department of State, please email U.S. Embassy Jerusalem at JerusalemACS@state.govwith a copy of the individual’s travel document as well as an explanation or proof of relationship.

    Visit our website for Travel to High Risk Areas.

    If you decide to travel to Gaza:

    • Be prepared for an indefinite stay as the crossings between Gaza with Israel and Egypt can close without advance notice and for long periods during times of unrest and armed conflict.
    • Have a plan for entering and departing Gaza that does not rely on U.S. government assistance.
    • Households with infants and young children should plan for food and supplies, such as diapers and wipes, formula or baby food, and a change of clothing.
    • If you take medication, make sure to have at least five days’ worth at any given time – if you can, we encourage enough for two weeks beyond your scheduled trip and have a copy of your prescriptions handy.
    • If you use assistive or medical devices that require a power supply, be sure to find backup power or other ways that will sustain your device or equipment during a power outage.
    • Draft a will and designate appropriate insurance beneficiaries and/or power of attorney.
    • Discuss a plan with loved ones regarding care/custody of children, pets, property, belongings, non-liquid assets (collections, artwork, etc.), funeral wishes, etc.
    • Leave DNA samples with your medical provider in case it is necessary for your family to access them.

    Please be sure to visit our website for How to Prepare for a Crisis for information that may be helpful.

    Israel – Reconsider Travel (see below for specific advice on travel within 4 kilometers/2.4 miles of Lebanese and Syrian borders)

    Reconsider travel due to terrorism and civil unrest.

    The security situation remains unpredictable, and U.S. citizens are reminded to remain vigilant and take appropriate steps to increase their security awareness as security incidents, including mortar and rocket fire and armed UAV intrusions, often take place without warning.

    U.S. government employees in Israel under Chief of Mission security responsibility are currently restricted from personal travel to the following locations:

    • Within 11.3 kilometers/seven miles of the Gaza demarcation line; and
    • Within 2.4 kilometers/1.5 miles of the Israel-Egypt border.

    Any official travel of U.S. government personnel within these areas requires approval from the Embassy’s security office.

    Additional travel restrictions may be imposed on U.S. government employees under Chief of Mission security responsibility, with little to no notice due to increased security issues or threats.

    Northern Israel (within 4 kilometers/2.5 miles of Lebanese and Syrian borders) – Do Not Travel

    The Israeli authorities restrict travel to areas close to the border given the Israeli Defense Forces continued presence and activity.

    U.S. government employees in Israel under Chief of Mission security responsibility are currently restricted from personal travel within 4 kilometers/2.25 miles of the Lebanese and Syrian borders. Any U.S. government travel to this restricted area requires Regional Security Office approval, and any travel close to the border is done in full coordination with Israeli security forces.

    The U.S. Embassy strongly recommends that U.S. citizens do not travel within 4 kilometers/2.5 miles of the Lebanese and Syrian borders.

    West Bank – Reconsider Travel

    Reconsider travel due to terrorism and civil unrest.

    U.S. government travel throughout the West Bank is limited. U.S. government employees in Israel under Chief of Mission security responsibility are currently restricted from all personal travel to the West Bank, except:

    • U.S. government employees can use Routes 1, 90, and 443 at any time. 
    • U.S. government employees are permitted personal daylight travel to Jericho and Bethlehem, including Beit Jala and Beit Sahour.  Given continued closures of checkpoints throughout the West Bank, the only permitted and accessible route into Bethlehem for U.S. government employees and their family members is through Checkpoint 300 near Rachel’s Tomb. 

    Over the past several months, there has been an increase in settler violence, Israeli military operations, and terrorist attacks. Some incidents have resulted in injury or death of U.S. citizens.

    Additional travel restrictions may be imposed on U.S. government employees under Chief of Mission security responsibility with little to no notice due to increased security issues or threats.

    Visit our website for Travel to High Risk Areas.

  1. Chile - Level 2: Exercise Increased Caution

    Exercise increased caution in Chile due to crime and civil unrest.

    Country Summary: Street crime (e.g., muggings, pick-pocketing, theft) is common in Chile. Rates of violent crime, such as assaults, homicide, carjackings, and residential break-ins, are increasing.

    Large-scale demonstrations periodically occur in Santiago and other cities in Chile. Demonstrations can take place with little or no notice, and often result in disruptions to transportation, including public bus and Santiago metro services.Read the country information page for additional information on travel to Chile.

    If you decide to travel to Chile:

    • Do not leave luggage unattended, even in locked vehicles.
    • Always carry a copy of your U.S. passport and visa (if applicable).  Keep original documents in a secure location.
    • Avoid demonstrations.
    • Follow the instructions of local authorities including movement restrictions and obey all curfews.
    • Find a safe location and shelter in place if in the vicinity of large gatherings or protests.
    • Review the Country Security Report for Chile.
    • Enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.
    • Follow the U.S. Embassy and Department of State on Facebook, Instagram, and X/Twitter.
    • Prepare a contingency plan for emergency situations. Review the Traveler’s Checklist.
    • Visit the CDC page for the latest Travel Health Information related to your travel.

  1. French Guiana - Level 1: Exercise Normal Precautions

    Exercise normal precautions in French Guiana.

    Read the country information page for additional information on travel to French Guiana.

    If you decide to travel to French Guiana:

CISI Insurance

  • All students must register for CISI insurance prior to any university-sponsored international travel.
  • UW Madison and UW Stout students and employees must register for CISI insurance prior to beginning an international trip.
  • It is recommended to contact your campus International Education Office or Risk Management Office to enroll in CISI insurance.