Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6250457 : US2 | EU2 | APJ1 : Expense | Travel | Invoice | Request | Imaging | Analysis/Intelligence : Issue Resolved
14 June 2026 | 6:10 am
We have completed the post recovery stability monitoring period and confirmed that service is operating at a normal and stable level and will now resolve this incident. External reporting indicated that login functionality was unavailable for all customers across the APJ1, EU2, and US2 Data Centers. All customers experienced a functional service disruption. After logging in, users encountered the following error message: "We’re sorry, we encountered an issue that prevented us from completing your request." The Incident Response Team restarted the authentication server tier which eventually restored the service.
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OPI-6250457 : US2 | EU2 | APJ1 : Expense | Travel | Invoice | Request | Imaging | Analysis/Intelligence : Issue Status Update
14 June 2026 | 4:56 am
External reporting indicated that login functionality was unavailable for all customers across the APJ1, EU2, and US2 Data Centers. All customers experienced a functional service disruption. After logging in, users encountered the following error message: "We’re sorry, we encountered an issue that prevented us from completing your request." Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.