Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6235278 : US2 | EU2 | CONCUR CLOUD FOR PUBLIC SECTOR : Travel : Root Cause Analysis
3 August 2026 | 12:09 pm
Impact as Reported: In the US2 and EU2 Data Centers, travel searches and bookings in the new Concur Travel using the Sabre GDS is currently unavailable. Affected users may encounter the following errors, "No flights available" Or "We weren't able to load this content", when attempting to perform any travel search. Root cause: The root cause of the incident has been identified to be a service disruption within our third party Global Distribution System (GDS). Corrective Actions: N/A
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OPI-6251235 : US2 | EU2 | CONCUR CLOUD FOR PUBLIC SECTOR : Travel : Root Cause Analysis
3 August 2026 | 11:39 am
Impact as Reported: All Sabre customers in the US2,EU2 and Concur Cloud for Public Sector Data Centers Data Centers experienced approximately 95% functional degradation when attempting to book Hilton properties. At the Review and Book stage, users may have encountered the error: “We are unable to complete your booking at this time. Please wait and try again later.” This error occurred after selecting Book and Continue, preventing completion of the reservation. Root cause: The root cause of the incident has been identified to be a service disruption at our third party GDS partner Sabre. Corrective Actions: N/A