Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6279176 : US2 | EU2 : Travel : Issue Resolved
21 August 2026 | 3:39 pm
We have completed the post recovery stability monitoring period and confirmed that service is operating at a normal and stable level and will now resolve this incident. Please contact the Support Engineer assigned to your case for any questions about this incident. We are sorry for any inconvenience this may have caused. Thank you for your patience. We identified a functional degradation that impacted hotel bookings via the Travelport+ GDS. This issue affected all US2 and EU2 Data Centre customers booking hotels through the Travelport+ GDS. After entering the desired hotel search parameters and clicking "Search," a list of available hotels was displayed. Users were able to successfully view available room options and rates. However, after selecting a room and clicking "Book and Continue" or "Reserve," users may have encountered error code HL750087, which prevented them from completing the hotel booking. The issue was reproduced across multiple hotels when booking through Travelport+. A workaround for this issue was not available at the time. The Incident Response Team (IRT) worked with Travelport+ to restore hotel booking functionality.
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OPI-6279176 : US2 | EU2 : Travel : Issue Status Update
21 August 2026 | 3:28 pm
Service has been restored to a normal operating level, and we have started a mandatory post recovery monitoring period to ensure service performance stability prior to declaring the incident resolved. We will post the next incident communication at or before 10:20PM UTC on 21 August 2026. Please contact the Support Engineer assigned to your case for any questions about this incident. We identified a functional degradation that impacted hotel bookings via the Travelport+ GDS. This issue affected all US2 and EU2 Data Centre customers booking hotels through the Travelport+ GDS. After entering the desired hotel search parameters and clicking "Search," a list of available hotels was displayed. Users were able to successfully view available room options and rates. However, after selecting a room and clicking "Book and Continue" or "Reserve," users may have encountered error code HL750087, which prevented them from completing the hotel booking. The issue was reproduced across multiple hotels when booking through Travelport+. A workaround for this issue was not available at the time. Complete post recovery service performance stability monitoring and verification