Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6168869 : US2 | EU2 : Travel : Issue Resolved
3 December 2025 | 4:59 am
In the US2 and EU2 Data Centers, travel searches and bookings in the new Concur Travel using the Sabre GDS were unavailable. Affected users may have encountered the following errors, "No flights available" Or "We weren't able to load this content", when attempting to perform any travel search. The Incident Response Team (IRT) has received confirmation that the root cause resides on Sabre’s end and that Sabre has taken action to restore the service. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.
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OPI-6168869 : US2 | EU2 : Travel : Issue Status Update
3 December 2025 | 4:45 am
In the US2 and EU2 Data Centers, travel searches and bookings in the new Concur Travel using the Sabre GDS were unavailable. Affected users may have encountered the following errors, "No flights available" Or "We weren't able to load this content", when attempting to perform any travel search. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.