Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6267869 : US2 : Expense | Travel | Imaging | Analysis/Intelligence | Mobile : Issue Resolved
24 July 2026 | 12:27 pm
The incident impacted only the US2 Data center. APJ1 and Concur Cloud for Public Sector (CCPS) data centers was not affected by this incident. We apologize for the inconvenience. All other details provided in the resolved communication remain unchanged. When users attempted to access the Concur application, they received the following error message: "Sorry, Concur is currently unavailable." The error was displayed before the login page loaded, preventing users from accessing the application. Users who were already logged in during the impact window were logged out of the system and encountered the same error when attempting to access the Concur application again. The Incident Response Team (IRT) investigated the issue and identified the cause as a network connectivity issue on our hyper-scaler. The appropriate teams implemented corrective actions to restore service. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will continue, and a Root Cause Analysis (RCA) report will be provided upon completion of the investigation.
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OPI-6267869 : US2 : Expense | Travel | Imaging | Analysis/Intelligence | Mobile : Issue Resolved
24 July 2026 | 12:16 pm
The incident impacted only the US2 Data center. APJ1 and Concur Cloud for Public Sector (CCPS) data centers was not affected by this incident. We apologize for the inconvenience. All other details provided in the resolved communication remain unchanged. When users attempted to access the Concur application, they received the following error message: "Sorry, Concur is currently unavailable." The error was displayed before the login page loaded, preventing users from accessing the application. Users who were already logged in during the impact window were logged out of the system and encountered the same error when attempting to access the Concur application again. The Incident Response Team (IRT) investigated the issue and identified the cause as a network connectivity issue on our hyper-scaler. The appropriate teams implemented corrective actions to restore service. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will continue, and a Root Cause Analysis (RCA) report will be provided upon completion of the investigation.