Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6080860 : US2 : Expense | Travel | Invoice | Request | Imaging | Analysis/Intelligence | Mobile : Issue Resolved
17 September 2025 | 7:34 pm
In the US2 Data Center, login access via the SAP Concur website and SAP Concur mobile app was intermittently unavailable. Impacted users may have experienced intermittent issues when attempting to sign in, subsequent retry attempts would have resulted in successful access. The Incident Response Team (IRT) updated the configuration settings on the application server tier to restore service. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.
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OPI-6080860 : US2 : Expense | Travel | Invoice | Request | Imaging | Analysis/Intelligence | Mobile : Issue Status Update
17 September 2025 | 5:26 pm
In the US2 Data Center, login access via the SAP Concur website and SAP Concur mobile app was unavailable. Impacted users may have encountered intermittent issues when attempting to sign in. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.