Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6240069 : US2 | EU2 : Travel : Issue Resolved
15 May 2026 | 2:37 pm
All Sabre SAP Concur Travel customers experienced an issue completing travel bookings for air, hotel, car, and rail segments. Affected users encountered the following error after selecting a travel option and clicking “Book and Continue” on the Review and Book page: “An error has occurred with your booking. Start a new search and try again.” Internal testing indicated that retrying the booking or refreshing the page did not resolve the issue for New Concur Travel users. While Legacy Concur Travel bookings may have succeeded intermittently upon retry, no consistent workaround was available. The Incident Response Team received confirmation from Sabre that the incident is now resolved. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will now be conducted by Sabre, and a root cause analysis report provided when that investigation is complete.
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OPI-6240069 : US2 | EU2 : Travel : Issue Status Update
15 May 2026 | 2:19 pm
All Sabre SAP Concur Travel customers experienced an issue completing travel bookings for air, hotel, car, and rail segments. Affected users encountered the following error after selecting a travel option and clicking “Book and Continue” on the Review and Book page: “An error has occurred with your booking. Start a new search and try again.” Internal testing indicated that retrying the booking or refreshing the page did not resolve the issue for New Concur Travel users. While Legacy Concur Travel bookings may have succeeded intermittently upon retry, no consistent workaround was available. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.