Training
Fox World Travel Concur Support Desk
Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172, via email at online@foxworldtravel.com or via chat in the Concur application.
Additional Support
Contact your institution’s travel manager for additional support questions.
Personalized SAP Concur Open Updates
Personalized up-to-the-minute service availability and performance information
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OPI-6276858 : US2 | EU2 | APJ1 : Travel : Root Cause Analysis
25 August 2026 | 7:11 am
Impact as Reported: We identified a functional disruption impacting New Concur Travel Air searches via the Travelport+ Global Distribution System (GDS). This issue was affecting all Data Centers. After completing the desired search parameters and clicking "Search" an error, "No flights available" was displayed. This error was presented regardless of the city pairs and dates for which you were attempting to search flights, and prevented successful air bookings. Car and Hotel searches were not affected. Root cause: The root cause of the incident has been identified to be a service disruption at our third party GDS vendor Galileo.
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OPI-6276792 : US2 | EU2 | APJ1 : Travel : Root Cause Analysis
25 August 2026 | 7:10 am
Impact as Reported: We identified a functional disruption impacting New Concur Travel Air searches via the Travelport+ Global Distribution System (GDS). This issue was affecting all Data Centers. After completing the desired search parameters and clicking "Search" an error, "No flights available" was displayed. This error was presented regardless of the city pairs and dates for which you were attempting to search flights, and prevented successful air bookings. Car and Hotel searches were not affected. Root cause: The root cause of the incident has been identified to be a service disruption at our third party GDS vendor Travelport.