UW-La Crosse Travel

Call:   Local: 608-710-4172

Email: uwtravel@foxworldtravel.com

Need a bit more support with your booking? Working with a consultant is recommended for those:

• Booking complex international flights
• Booking next day/same day air travel
• Uncomfortable with online booking
• Who prefer to speak to an individual or are
• Booking airfare with a companion

A dedicated FOX World Travel University agent team is ready to help you with flight, hotel and car rental reservations. A listing of dedicated University agents, along with a note about what their role means to them, can be found below:

Clara Alvarez

I enjoy working in customer service because I enjoy connecting with other people, I enjoy helping people in anyway. I like knowing I made a task that can seem daunting and tedious, such as arranging travel, a more joyful and carefree experience. I love traveling for the same reason, I love connecting to people, indulging in new experiences, and immersing myself in new cultures. Traveling feels magical and I plan to travel to as many places I can for new friends and new memories.

Chandler Armon

To me customer service is about building relationships with your customers, I enjoy being able to assist a customer and satisfy their needs.Travel is a shared passion. It is exciting to learn about new places, cultures, and traditions around the globe.

Mary Jo Bell

I like to talk to clients helping them find solutions. I like the variety of working with different people from different backgrounds.  Things are constantly changing which sometimes can make it challenging.  There are always new things to learn.

Jahnaya Brooks

What I enjoy about customer service is engaging with diverse cultures and having an opportunity to provide them with an experience. What I enjoy most about the travel industry is the ability to be able to travel with our clients as I book, change, or answer questions about their travel needs.

Katie Dahl

I enjoy helping people the best I possibly can.  Good customer service isn’t easy to come by these days so trying hard to go above and beyond is something I strive to do. I love that each call is different when working in the travel industry.  You can go from helping a stranded passenger make it home for a graduation to finding an airfare that saves your customer a lot of money.  I enjoy the variety and the challenge it brings.

Krysta Dozier

I like being to help others and help find a solution to make their day easier. I enjoy helping travelers fulfill their travel needs and offer options they may not know existed. It also provides me the opportunity to familiarize myself with all sorts of destinations.

Tarrah Kirby

I enjoy being able help people, make a positive impact in someone’s day and problem solve when issues arise. Helping our travelers day to day whether it be making new arrangements or stuck in a hurricane while trying to get home, I strive to make the experience as smooth as possible for each of them.  I also love meeting new people and hearing about their travel experiences as this also helps me grow and learn more about what maybe worked for someone vs what didn’t work and I can better assist another traveler in a positive way.

I love being able to talk about travel, hear other people’s experiences and learn from them to better assist others to the best of my ability. I enjoy hearing about the different areas of the world that people travel to and what they may be doing while they’re there. The travel industry is a never-ending learning game and I always look forward to learning more about it each and every day. I never get tired of hearing about the different airlines, destinations, or experiences that my travelers go through during their adventures. To me, that’s like traveling every day and getting to enjoy another little piece that the world has to offer.

Jennifer Morrison

I like meeting and talking to new people and being able to assist them with their travel needs. I love to explore new places and experience different cultures/foods.

Katie (Zelda) Schmeisser 

I enjoy working in customer service because I love the opportunity to solve problems and make a positive impact on people’s experiences. Working in the travel industry excites me because of the dynamic nature of travel. It also connects me with people from diverse backgrounds every day.

Tina Wade

I like working in Customer Service because I enjoy helping people and making their lives easier. I love to travel.  It is such a great escape.  I have been to many countries.  I love to work in the industry because booking travel is a big puzzle that I must put together.

Jay Wilson

I really enjoy talking to people and I enjoy helping them with their needs. I love to travel. I love cruising and taking road trips.

Karen Wisowaty

It’s a different challenge every day so the day to day is never the same – always changing- and helping a client change a negative situation into a positive one is rewarding. I have worked in the travel industry for many years and have traveled many places, making new friends along the way while sharing our adventures. I have always enjoyed arranging trips and some of my corporate clients have become good friends throughout the years.

Live chat with an agent through the Fox Portal or your e-invoice.

Chat is available Monday-Friday 7am-10:30pm (After hours fee applies after 7:30pm)

For detailed information on Fox World Travel invoice retrieval, please review JOB AID Fox World Travel Invoice Retrieval Instructions.

Fox World Travel is available to support your Concur questions. Contact support via phone at 608-710-4172 or via chat in the Concur application.

Fox World Travel Secure Messaging Guide pdf

Individual University business travelers are eligible to receive a meal & incidental expense (M&IE) per diem allowance whenever travel requires an overnight stay. The M&IE per diem allowance covers individual, out-of-pocket meals and incidental expenses.

The M&IE per diem allowance includes all meals as well as incidental expenses defined as:

• Fees and tips given to restaurant wait staff, bell hops, porters, baggage handlers, hotel housekeeping, valet, service staff on trains or ships.
• Transportation between places of lodging or business and places where meals are taken.
• Laundry, dry cleaning, and pressing of clothing
• Mailing and other expenses associated with filing expense reports
• Bottled water (for international travel needs)

Day trip travel without an overnight stay does not qualify for the M&IE per diem allowance.  If your day travel requires you to spend money for a meal(s), the approving authority may authorize a $15 day trip meal allowance.  This allowance is tax reportable to you.

The M&IE per diem allowance does not require receipts for payment.  Do not submit receipts to the University for M&IE per diem.  The I.R.S. does recommend that all business travelers retain receipts for any business travel expenses incurred for personal tax filing purposes.

No.  The reimbursement plan has been designed to fairly compensate all travelers. While the rate maximums apply to all, the supervisor or approving authority may limit a travelers overall trip budget.

No.  A M&IE per diem allowance is only allowed for individual travelers that incur meal and incidentals expenses as a result of over-night travel, pay out-of-pocket and file for their own reimbursement.  If a student traveler does the above, they would file for their own M&IE per diem reimbursement.  If you continue to provide this for the student, they cannot.

When a University group leader provides money to students (or members of a team) for purchase of their own meal the expense limits fall under the same limit structure as Headquarter City and UW Sponsored Events.  The amount of meal money given should be reasonable and in keeping to the type of student activity/travel and meals being provided.

All meal expenses must be supported by itemized receipts.  In cases where meal money is given to students to purchase a meal on their own, the standard signature form, signed by the student to acknowledge the receipt of meal money, will be used in lieu of the restaurant receipt.

The maximum rates, including gratuity and tax, by location and meal expense type are:

An individual traveler’s personal meal & incidental expense (M&IE) per diem allowance cannot be used to pay for items related to University Sponsored Events or any other related business entertainment activity that includes meals, food or beverages whether the expense is incurred in travel status or at the headquarter location.

Meal limits, receipt requirements and other documentation for hosting expenses is part of the UW Headquarter City & Sponsored Events policy.  Please review the requirements.

Yes, the M&IE per diem allowance is applicable to all individuals that travel for University purposes.

No.  When making food and beverage arrangements you do not have to spend the maximum amount per meal. Let the food and beverage staff know what your budget is and request food and beverage options that align with your budget.  If you are accustomed to using a hotel’s “state rate menu” to stay within your budget, you can continue to request that.

These type of meal expenditures are considered “hosted meals”.  Meal maximums and policy requirements for hosting a meal are the same as what is contained within the Headquarter City and UW Sponsored Events Policy.

All hosted meal expenses must be supported by a business purpose, itemized receipts and a list of attendees. The meal purchase(s) should be reasonable, need not be at the maximum amount, and in keeping with the type of student activity/travel and meals being provided.

The maximum rates, including gratuity and tax, by location and meal expense type are:

The university will pay for the most economical form of transportation to reach your business destination and return. That will often be by air for out of state business. If you elect to travel by car, that’s a personal choice and your reimbursement will be limited to the lowest cost. You will have to provide a cost comparison which includes airfare and all related air expenses (airport parking, taxi from airport to hotel and back, and mileage from home to airport and return), and car mileage and related costs (including additional work hours for travel time) for the travel to the destination and return. This cost comparison, including the additional work hours for travel time, must be discussed and approved by your supervisor prior to travel.

Note: The comparisons will need to be attached to your expense report to support the elective to drive vs. fly and expedite your reimbursement.

For more information see the process guidelines: Determining the Appropriate Mode of Transportation and 1201 Purchase & Payment of Business Air Travel

There are a number of things to consider in this situation, for instance, can you pay to ship the equipment and travel by the lowest cost transportation option? Is it less costly to drive your personal vehicle and carry the equipment with you? Can you rent a car for less than the mileage cost for driving your own vehicle? The university will pay for the most economical form of transportation to reach your business destination and return, including the need to transport the equipment.

You will need to prepare a comparison of the various possible methods of transportation that will meet the need in determining lowest cost. You should then discuss options and cost with your supervisor as the approving authority has responsibility for determining the most appropriate mode of transportation.

For more information see the procedure: Determining the Appropriate Mode of Transportation