Employee Assistance Program

Overview

The Employee Assistance Program (EAP) provides you* and members of your household with confidential resources to address personal/work-related concerns, assist with legal/financial situations or help with work-life balance. Access to EAP services is employer-paid. You do not need to be enrolled in the State Group Health Insurance Program to use the EAP services.

EAP services are administered by Acentra Health for all institutions except UW-Madison. Contact the EAP for services or access their tools and resources by:

  • Phone: (833) 539-7285 or (877) 334-0489 (TTY)
  • Website: sowi.mylifeexpert.com/ (use SOWI as the Company Code to create an account)

EAP services are available to your for 12 months following your termination of employment.

*Graduate Assistants are not eligible for the EAP. Similar services may be available through your institution’s student health services.

Resources

Employee Resources

Review the below resources to learn how the EAP may be able to assist you with your personal/work-related concerns, legal/financial questions or work-life balance.

MANAGER/SUPERVISOR Resources

The EAP also offers resources to assist with work-related concerns, some specifically geared toward managers and supervisors. To access these resources, follow the steps below.

  • Website: sowi.mylifeexpert.com/
    • Login
    • In the upper right corner, from the “Site Features” dropdown, select “Your Benefits”
    • On the left side, click the “Documents” tab
    • Scroll down to the “Resources for Managers” section

Institution EAP or Well-being Websites

                                                                          Universities of Wisconsin Institution Websites
UW-Eau Claire www.uwec.edu/human-resources/employees/wellbeing/
UW-Green Bay www.uwgb.edu/human-resources/benefits/employee-assistance-program/
UW-La Crosse www.uwlax.edu/human-resources/employeeresources/well-being/wellness-resources/
UW-Madison** hr.wisc.edu/employee-assistance-office/
UW-Milwaukee www.uwm.edu/hr/eap/
UW Oshkosh www.uwosh.edu/hr/employee-assistance-program/
UW-Parkside www.uwp.edu/explore/offices/humanresources/benefits.cfm
UW-Platteville uwplatt.sharepoint.com/sites/HumanResources/SitePages/Benefits.aspx
UW-River Falls www.uwrf.edu/HumanResources/Benefits/EmployeeAssistanceProgram/Employee-Assistance-Program.cfm
UW-Stevens Point www3.uwsp.edu/hr/Pages/Employee-Wellness.aspx
UW-Stout www.uwstout.edu/hr/facstaff/intranet/Employee-Assistance-Program.cfm
UW-Superior sowi.mylifeexpert.com/ (use SOWI as the Company Code to create an account)
UW-Whitewater www.uww.edu/adminaffairs/hr/eap
UW System Administration (includes UW-Extended Campus) sowi.mylifeexpert.com/ (use SOWI as the Company Code to create an account)

**UW-Madison uses a different vendor for their EAP services. If you are a UW-Madison employee, click on the link in the chart above for information about EAP services available to you.

Every effort has been made to ensure this information is current and correct. Information on this page does not guarantee enrollment, benefits and/or the ability to make changes to your benefits.

Updated: 12/03/2024