Overview
Service Operations provides payroll and benefits support to the universities that make up UW System as well as UW System Administration (UWSA). Service Operations provides services to over 12,000 classified and 26,500 unclassified staff, 26,000 student employees, and 2,800 fellow/scholars and research assistants. The annual payroll for the supported organizations is more than $2 billion. Service Operations, along with the UW-Madison Division of Information Technology (DoIT), provides and manages the Human Resource System (or ‘HRS’), the PeopleSoft-based system for personnel, payroll and benefit data/processes for the UW System.
Leadership
Diann Sypula, CPA
Director of Service Operations
Contact
660 West Washington Ave.
Suite 201
Madison, WI 53703
Telephone: (608) 262-2656
diann.sypula@uwss.wisconsin.edu
Staff
Amy Bayer
Office Manager
660 West Washington Ave.
Suite 201
Madison, WI 53703
Telephone: (608) 262-6217
amy.bayer@uwss.wisconsin.edu
Alayna Bonnette
Office Assistant
660 West Washington Ave.
Suite 201
Madison, WI 53703
Telephone: (608) 890-4574
alayna.bonnette@uwss.wisconsin.edu
Krista Wilcox
Instructional Designer
krista.wilcox@uwss.wisconsin.edu